VoIP Phone Systems Have 4 Top Benefits

Voice over Internet Protocol (VoIP) telephone systems are the best choice for a business seeking efficient and cost-effective telecommunications solutions in today’s Internet-driven society. As best as anyone can tell at first glance, it seems like VoIP services are answering many, if not all, of the primary communication needs companies require from the Office phone system.

It doesn’t take long, however, to run into conflicting advice. It is not uncommon for Atlantech to be asked to clear up confusion about VoIP telephone systems that results from this. VoIP communication solutions are often questioned as to whether they are as helpful as they claim.

VOIP Phones’ Top Business Benefits

It turns out that switching to a VoIP telephone system has many potential benefits. Here are some ways making this change can decrease costs and time investments while increasing productivity.

VoIP Systems Reduce Costs, Increase Productivity, and Improve Time Management

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1. Cost-per-call is low

A VoIP telephone system makes calls with the help of Internet Protocol, as its name suggests. Instead of using telephone lines, all communication data is converted into packets and sent over IP networks. Your business could use your Internet connection, a direct IP connection to your telephone service provider, or a combination of both. IP connections ensure quality of service (QoS) from your telephone provider’s network to your office network. The QoS feature cannot be used if you are connecting to your telephone service provider through the Internet.

When a call is placed over a traditional phone line, a line is used to communicate between two callers. There are only so many lines that can be installed, so long-distance calls over landlines are expensive. As a result, domestic and long distance calls are cheaper overall when using the Internet to relay call data.

2. Mobile service

VoIP services can be extremely useful if you run a mobile business because they will follow you wherever you go.

As part of a traditional phone system, a line that runs to a home or business is given its own number. Any movement becomes a challenge of remembering the right codes or keys to dial on your phone. Contacting phone companies to transfer services and phone numbers to new addresses can waste a lot of time.

All of this can be eliminated with a VoIP phone system. It has no physical limitations. You can move whenever your business needs to.

3. Feature variety

When you use VoIP phone systems, you can multitask using the most technologically advanced devices, so you can be as productive as possible.

Let’s say you’re in a queue waiting for a call. During this time, you can read voicemail-to-text transcriptions that are sent directly to your email inbox as you strategize how to approach clients you missed.

4. Convenient Conference Calls

VoIP makes it easy to take advantage of many more features. As all calls are made using a converged data network instead of dedicated lines, creating and participating in conference calls is much easier.

When you use a traditional phone system for business, you can participate in conference calls, but you will have to pay an additional fee to host multiple callers for a conference call. You can participate in conference calls if you use a traditional phone system, but hosting multiple callers for a conference call incurs an additional fee. As an added benefit to your already paid-for service, you can make conference calls instead of paying for something extra.